Desktop/Laptop Live View/Stream

1. Make sure your browser is up to date. Google Chrome performs the best with our application.

2. Make sure "Adobe Flash Player" is installed, up to date and is "Enabled" in settings/plugins. See help here Flash Player

3. If you have trouble viewing/streaming, you may need to clear your cache. Please download the free version of CCleaner, push "Analyze" and then "Run Cleaner". Download.

Mobile Device

Mobile device Live View/Stream

1. Touch and hold to "Copy" the entire URL address (Live streaming link) from the top of your web browser like the example above.

2. Click "Android/Apple" (below) to download free App for Android or IPhone/IPad. After which, a new (Puffin) icon will appear on your device home screen.

3. Open new App (Puffin) and follow the simple set-up options. Open a new browser tab and "Paste" in the same link you copied in the URL Address area (top). Push "Live" button (if necessary) to view stream.

If you have already downloaded this App, please follow step 3. Push "X" to close.

Android Apple
Mobile Troubleshooting

Mobile device view/stream troubles?

Be sure to follow the "Mobile Device" button instructions first, then try following the steps below.

1. Open "Settings" menu on the "Puffin" browser at the top right corner of page.

2. Scroll down the menu to find and click "Reconnect to server".

3. A new connection is established to view/stream live.

Click the "Full Screen" button (icon) and push play to watch video.


Use BlackWatch For…


  • Turning mobile device into a "Live" body cam
  • Helping with staff training and personal safety
  • Viewing staff and customer "Live" interactions
  • Solving problems and conflict resolution immediately
  • Keeping digital records for transparency and playback
  • Monitoring staff production, performance and activities
  • Developing better customer service and VIP treatment
  • Removing language barriers between staff and customers
  • Building more effective street marketing to generate sales
  • Getting instant feedback for survey and data
  • Generating more foot traffic to specific locations
  • Increasing tourism security with "Live" Community Watch
  • Extending VIP services with "Live" personal Surveillance (Executive Protection) and custom care benefits
  • Preventing Lawsuits

initialing ...